Privacy Policy

At Agnes Wade & Co Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK GDPR, EU GDPR, and other applicable global privacy laws.

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By using our website or services, you agree to the practices described in this policy.

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This policy reflects our brand’s values of inclusion, empowerment, and respect. We treat your data with the same care and consideration we bring to everything we create, elegant, secure, and centred on you.

We may collect the following types of data

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1. Personal Data You Provide

   • Name, email address, phone number, and payment details when you:

     • Purchase products.

     • Book services.

     • Contact us for inquiries.

2. Technical and Usage Data

   • Device type, IP address, browser type, and browsing behavior to improve website performance and user experience.

3. Special Categories of Data

   • We do not intentionally collect sensitive data unless explicitly required for a specific service and provided with your consent.

We process your data under the following legal grounds

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• Contractual Necessity: To fulfill purchases, bookings, or provide requested services.

• Legitimate Interests: To improve website functionality, ensure security, and manage communications.

• Consent: For marketing communications and optional features.

• Legal Obligations: To comply with regulatory requirements.

Your data is used to

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• Process orders, bookings, and inquiries.

• Share updates, exclusive offers, and promotions (with your consent).

• Enhance website functionality and security.

• Personalize your experience and improve our services.

• Comply with legal and regulatory requirements.

We respect your privacy and only share your data with

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• Trusted Partners: Such as payment processors, website hosting providers, and email platforms, to fulfill services.

• Authorities: When required by law or to protect your rights.

We do not sell or rent your personal information.

For users outside the UK or EU, your data may be transferred and processed in countries with different privacy laws.

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We ensure these transfers are protected by:

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• Standard Contractual Clauses (SCCs) approved by the UK/EU.

• Verification that third parties offer adequate data protection.

Under the UK GDPR/EU GDPR, you have the following rights

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Access: Request details of the personal data we hold about you.
Correction: Update inaccurate or incomplete data.
Erasure: Request deletion of your data (subject to legal requirements).
Restriction: Limit processing under certain conditions.
Portability: Receive your data in a structured, machine-readable format.
Objection: Opt-out of marketing or other forms of processing.
Withdraw Consent: At any time, where our use of your data depends on your consent.
 

To exercise your rights, contact us at hello@agneswadeofficial.com. We will respond within 30 days.

We use cookies to

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• Enable website functionality.

• Analyze user behavior to improve performance.

• Offer you a personalised, elegant browsing experience.

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Your Choices 

You can manage cookies through your browser settings or our Cookie Consent Manager (visible when visiting our site).

We implement robust security measures to protect your data, including

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• Encryption of sensitive information.

• Regular monitoring for vulnerabilities.

• Restricted access to personal data on a need-to-know basis.

We retain your personal data

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• Only as long as necessary to fulfill the purposes for which it was collected.

• To comply with legal obligations, resolve disputes, or enforce agreements.

This policy applies to all users worldwide. We comply with the UK GDPR, EU GDPR, and relevant local privacy laws to ensure your data is protected regardless of location.

Our website may include links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

Our services are not directed to individuals under 18, and we do not knowingly collect personal data from children. If we become aware that data has been collected from a minor without parental consent, we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised date.

For any questions or concerns about this Privacy Policy, please contact us at

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Email: hello@agneswadeofficial.com